Payments and refunds
1) How can I pay?
We use PayPal as payment processor. If you have a PayPal account you can use that for payment. If you do not have a PayPal account you can pay with Credit Card using the PayPal interface.
2) I am not happy with my purchase, what about a refund?
A request for a refund must be done within 14 days after you have received your products.
To begin you must send back the product to us. The product must be unused = quality like new.
After that we will refund you payment.
Shipping costs are not refunded, only the product(s) price(s).
For refund questions - Email here
3) Fabrication error
If you product have a fabrication error we will replace it with a new. Before we can send you a new product you must return it to us. All etxra shipping costs will be paid by CharlesPiano.com.
For fabrication error questions - Email here |
